We believe our credentials are defined by the projects completed and the testimonials of our clients
Primus Telecommunications Canada Inc.(Primus Canada), which now serves more than one million customers across its suite of services, offers the widest selection of consumer and business telecommunications services nationwide. These services include Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless services, Internet services (High Speed DSL & Dial-up) and business Internet Data Centre services including co-location, managed/shared hosting and managed services. Primus Canada was one of the first Canadian companies to offer their clients Voice over Internet Protocol (VoIP) services. To assist them with managing the numerous IP phone options, Primus engaged Nextide to create a self-serve portal for users to manage their accounts, phone usage records and personal settings. The portal provides an intuitive environment for its users to manage all aspects of the service and is integrated with the Broadsoft M6 VoIP Softswitch.
Nextide demonstrated the necessary technical skills to integrate our customer web applications with our VoIP softswitch and to deliver it within budget
- Matt Stein, VP Technology and Services
Portal 23 is a service provided by Brookfield. Based on the filedepot product, Portal 23 is a custom-designed virtual data room that can manage, organize, track and protect your confidential information. Portal 23 provides an online, secure repository to store due diligence documents to facilitate corporate transactions between advisors and clients. It is a permission based and professionally organized application intended to simplify document distribution, review, revise, execute, track and archive documentation in one central location. Read More
Our experience with the filedepot product has been tremendous. We consider it a major asset to our practice and our clients.
- Mark Murski, Managing Partner
RazorLine, L.L.C.® is the first Louisiana-based, Hosted PBX telephony service, bringing businesses in Louisiana a new option to traditional PBX and traditional voice solutions for their telecommunications needs. Hosted PBX telephony provides customers with financial savings and unbeatable service reliability, as well as features, functionality and enhanced applications not available with traditional technology. RazorLine has chosen to deal with Nextide on a range of technical services and products. These range from contract technical services to Broadsoft solutions such as the Tech Support Tool and Call Log Reporting.
We can now allow our larger customers and resellers to manage their own Call Log Reporting requirements while reducing our support requirements.
- Bennie Strange, Razorline
Cogeco Cable Inc., Cogeco’s cable subsidiary, is the second largest cable system operator in Ontario, Québec and Portugal, in terms of the number of basic cable service customers served. Cogeco Cable provides about 2,384,000 revenue-generating units (basic cable, Digital Television, High Speed Internet and Telephony service customers) to approximately 2,284,000 homes passed by its cable network in the territories it serves. Cogeco Cable's Engineering, IP and Transport Services Group has engaged Nextide to provide a range of core applications such Document Management, Workflow applications and a Time Record system.
Kruger Products Limited (KPL) is the leading Canadian manufacturer and distributor of paper towel and tissue products for consumer, in-home use and commercial, away-from-home use. KPL manufactures and distributes a wide range of products, including bathroom tissue, paper towels, facial tissue, napkins and pre-moistened wipes. Some of their best known brands include Cashmere* from Cottonelle, Purex, SpongeTowels, Scotties, White Swan and White Cloud.
Kruger Products has automated several key work-flow processes pertaining to new product and change product releases as well as quality control processes. KPL engaged Nextide to develop a complete web based workflow application based on the maestro product. Read more
Next to SAP, our new product development application is the most important application in our company
- Wayne Corston, Director Information Systems
Xtranormal has captured the imaginations of an ever growing base of users who delight in the simple and accessible process of animated movie making. Through simple key strokes, users can select actors, scenes and text-to-speech that can render animated movie clips. In turn these clips can be shared with others or even uploaded to a number of social networking sites such as YouTube. Xtranormal engaged Nextide to provide a client facing portal that could manage their animated movie service. Nextide has provided a number of customized capabilities that have evolved as the xtranormal movie rendering services have evolved. Read more
Their site development resources became an extension of our product team, working in sync with us as we moved towards our product launch date.
- Jean Francois Deschenes, GM Web Operations
Consolidated Communications (CCI) is a family of companies providing advanced voice, data, and video services to both residential and business customers in Illinois, Pennsylvania and Texas. Consolidated Communications offers a wide range of services over its technologically-advanced network, including local and long distance, high-speed Internet access, digital television, private line, and carrier services. When CCI launched its VoIP service based on the Broadsoft M6 Softswitch, they wanted a support tool to assist their Technical Support team to quickly and effectively assess the nature of client reported issues. CCI engaged Nextide to implement their Tech Support Tool across all service areas.
We have deployed the tech tool on several regional servers. Our entire tech support team has become reliant on the product to deliver the best customer service
- Gregg Hope, Product Manager
Tim Hortons® (TDL) opened its first restaurant in Hamilton, Ontario in 1964. Since then, the focus on top quality, always fresh product, value, exceptional service and community leadership has allowed the chain to grow into the largest quick service restaurant chain in Canada specializing in always fresh coffee, baked goods and home-style lunches. TDL engaged Nextide to develop a drivers settlement system for their fleet of trucks that operate out of five distributions centers located across Canada.
The Wheels Group of companies provide a full spectrum of integrated logistics products and services from a single source. Innovative and non-traditional approaches to supply chain management are supported by a broad range of products and services. In a competitive global economy, logistics plays an increasing role as a top level strategy consideration. The Wheels group makes its contribution by containing and reducing costs while enhancing corporate service and performance. As part of expanding its operations into the US market, Wheels engaged Nextide to create a web-based transportation system that would provide the greatest amount of flexibility while delivering key business benefits around a real-time view to all client related logistics transactions. The system was designed to offer a secure portal environment to share and control related information among clients, carriers, suppliers, and agents.
south jersey marina
South Jersey Marina (SJM) is one of the U.S. East Coast's most popular full-service marinas. SJM is also serious about fishing, hosting some of the most exiting and rewarding tournaments anywhere, including the Mid Atlantic $500,000. South Jersey Marina required a real time, web based, scoring application that would present real time updates for their tournaments including the MA500000. The application needed to be adaptable to the various ranking and scoring combinations offered by each tournament. As such, it needed the ability to administer all the tournament parameters and exceptions to provide real time ranking from the weigh scales throughout the tournament.
California Innovations™ (CI) invented the collapsible cooler in 1990 and a whole new category was born. Since that time, the category has continued to grow and California Innovations™ in conjunction with the Arctic Zone® brand has become the industry leader, with an ever expanding product line that is innovative in both design and features.
Growth in customers, product categories and order complexity has required California Innovations to find ways to automate the quotation through order fulfillment cycle of their business. Starting with Product Costing, CI is automating their unique systems requirements through a convenient web-based suite of applications. Nextide has been engaged to provide a full turn-key system. Read more
Nextide was able to quickly understand our business and our requirements and created an easy-to-use, internal quotation system that has considerably improved our quote accuracy, timeliness and customer communications
- Ashram Maharaj, Director of Business Analyses and Development
Inco Vale Limited is one of the world's premier mining and metals companies and the world's second largest producer of nickel. Inco Vale's world-class mineral reserve and resource base is among the best in the global nickel industry. They are also an important producer of copper, cobalt and precious and platinum-group metals and a major producer of specialty nickel-based products. Inco Vale engaged Nextide to assist in automating a number of business processes where team and community based collaboration are required. Applications such as Service Order Management and Work Management Systems have been created and deployed to create controls to improve manageability over a number of processes.
ACNielsen is a world leader in providing business with an integrated suite of market information products. Information is gathered from a wide range of sources and applied against advanced information management tools, sophisticated analytical systems and methodologies. ACNielsen (Canada) engaged Nextide to assist in automating and managing their internal projects associated with managing client contracts. In addition to scheduling tasks and tracking project milestones, resource requirements were captured and mapped across the various project stages. As a result, ACNielsen is better enabled to manage client expectations and to optimize the use of their internal resources.
myriad group of companies
The Myriad Group of Companies provides a breadth of marketing expertise that can assist with any of your marketing requirements. Three integrated companies provide expertise in creative design, direct marketing campaigns and market analyses. Myriad has frequently partnered with Nextide when site development required more than HTML content. Myriad has outsourced a number of services to Nextide when our expertise in Drupal, CMS and web customization can help provide a full turnkey solution.
canwest global media
Canwest is Canada's largest media company. Representing a portfolio of world class brands, Canwest creates and distributes some of the most most compelling and dynamic content across multiple media platforms. For several years Canwest has sponsored the Emplyer of Choice Marketing Awards. Nextide was selected to design and create a portal for the awards process, where nominations along with content samples could be submitted, secure judging could take place and where the results were published.
AMP Telecommunications is an Integrated Communications Provider (ICP) based in New York. With 28 years of experience in the telecommunications industry, AMP has expanded to internet based data services including dial-up and broadband access, IP connectivity, web-hosting and development, and Voice over IP (VoIP). Amp is a user of the Tech Support Tool and has engaged Nextide to provide a number of customized security features specifically aimed at fraud detection. AMP and Nextide are currently working together on other joint initiatives.
Voicenet Solutions, is a UK hosted VoIP provider and business telecommunications company with the vision of bringing high quality cost effective business VoIP systems to corporations throughout the country. Voicenet is intent on providing their customers with cost and service efficient, business telephone systems, with minimal change to our clients business working procedures. They offer a new way of communicating with substantial savings and enhanced connectivity throughout any business, no matter what the size. Voicenet has engaged Nextide to develop the Call Log Reporting application with the added flexibility to distribute control of the reporting to their many reseller accounts.
Telnet Worldwide is a full service provider of quality voice and data communications services that are essential to business. Telnet is primarily focused on delivering quality voice, data, Internet and ancillary communications services to small and medium sized businesses. As a key component of their total offering, Telnet utilizes the Broadsoft platform for their VoIP service offering and like many other similar organizations have implemented the Tech Support Tool from Nextide to assist their Customer Support team to quickly assess and resolve any user issues.
ministry of government services
The Ministry of Governemnt Services (MGS) for the province of Ontario is responsible for the government's workforce, procurement and technology resources. The Ministry is focused on improving the front-line delivery of public services while creating a modern regulatory framework to protect consumers and facilitate economic growth. MGS engaged Nextide to conduct an assessment review of their internal processess to see were web based technology could advance their goals and improve their service deleivery.